Bill Pay Login  /  Contact Us   General Info   (270)586-4441
After Hours   (270)776-0338
 
 
 
Hello, Welcome to Franklin Electric
 
Billing Information

Franklin Electric Plant Board mails statements to our customers on a monthly basis. The due date of the bill will be clearly marked on the statement. Customers will typically receive their statement in the mail ten days prior to the due date.

Failure to receive a statement does not release customer from payment obligation.

Bills not paid by the due date will be assessed a late payment penalty of 5%. A separate disconnect notice will be sent to every account not paid by the due date.

 
Payment Options

Bills may be paid as follows:

  • In person at 309 N High St, Franklin
  • By mail PO Box 349 Franklin, KY 42135
  • Night deposit located on the drive thru side of the building
  • Automatic bank draft
  • Online
  • By telephone at (877)852-4297 - a $3.95 convenience fee will be charged

Bank Draft Payment Plan
Franklin Electric Plant Board offers automatic bank draft payment plan. This plan will draft the amount due on your monthly statement from your checking or savings account on the due date printed on the bill. You will continue to receive a monthly statement marked “Memorandum Do Not Pay”.

Levelized Billing Plan
Levelized billing averages your bill based on the history of your usage. This service is free and available to homeowners only. You must have an excellent pay rating for at least 12 months to set up.

Fees / Charges
Service Connection - $10.00
Return Check Charge - $25.00
Reconnection Charge:
- $30.00 (during office hours)
- $180.00 (after hours)

 
Rate Information
Please Call Our Office for Rate Information: (270) 586-4441